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Frequently asked questions
What is the return policy?
At ABAYES, we accept returns within 2 days of delivery only in cases of damage, defect, or wrong item received.
To qualify for a return, the abaya must be unused, and unwashed Once inspected, we’ll process a replacement or refund as applicable.
What if I receive a damaged or defective item?
At ABAYES, we take product quality seriously. If you receive a damaged or defective item, simply contact us within 48 hours of delivery, and we’ll arrange a quick replacement to ensure you get exactly what you ordered.
Do you offer delivery all over Pakistan?
Yes, ABAYES delivers nationwide. No matter where you are in Pakistan, we’ll make sure your order reaches you safely and on time.
Are all your products original and high quality?
Yes, all our abayas at ABAYES are 100% authentic and premium-quality.
Each abaya is hand-stitched with care, using luxurious fabrics imported directly from Dubai. We focus on craftsmanship, comfort, and timeless elegance, ensuring every piece you wear speaks of quality, sophistication, and originality. No replicas, no compromises.
Do you charge for shipping?
Not at all! Shipping is completely free on all orders placed through ABAYES, no hidden charges, no extra fees. Just premium mobile accessories delivered straight to your doorstep at no additional cost.
How can I contact ABAYES for support?
You can reach out to our customer support team via Facebook, or Instagram, for any order-related queries or assistance. We’re always happy to help.